Business management

Economy and markets

• Introduction to Economics
• Market development

Marketing and sales

• Introduction to Marketing
• Effective communication
• Sales techniques

Business management

• General and industrial accounting
• Administration, Finance, and Control

Corporate governance and corporate responsibility

• Evolution of the concept of Corporate Social Responsibility
• Approaches and standards of Social Responsibility (GRI, GC, AA 1000, Social Report, etc.)
• The SA 8000 standard (Social Responsibility)
• ISO 26000 guidelines
• Guidelines for gender equality certification and for the application of equal opportunities
• Approach to Social Responsibility

Innovation and change

• Innovation Management
• Leading Change

Project Management ISO 21500:2013

• Projects as a strategic lever for business
• Managing complexity in projects
• Project management
• The planning process and scheduling techniques
• Control tools
• Roles and responsibilities
• Project risk management

Risk Management ISO 31000:2018

• ISO 31000: 2018 – Risk Management – Principles and Guidelines
• Risk Management Process
• Risk identification techniques

Human resources management

• The role of HR
• Organisation
• Company structures
• Sub-functions of the Personnel department
• Operations flow
• Personnel management tools
• Controls

Business management

• Quality Management Systems
• Environmental Management Systems
• Health and Safety at Work Management Systems
• Internal Auditor of Health and Safety at Work Management Systems
• Energy Management Systems
• Business Security Management
• Accreditation Standard